Phoenix Hotel
What Guests Say
Facilities were great the room was spacious and comfortable. The iconic pool was heated and saltwater, which is always a plus .
Geraldine
July 2024
We were Immediately welcomed by Orlando who was the best! So friendly and accommodating. Great parking option, with good surveillance for a small fee. With In walking distance of the Bill Graham venue. Courtyard, pool area very cute- comfy lounge vibes. Room was very clean, with comfy beds! Easy entry for guests and yummy complimentary treats in the lobby. Staff was extremely personable, gave great recommendations of the area and made our stay so pleasant! Would definitely stay again! Above and beyond customer service :)
Jasmine
November 2024
The staff were phenomenal! I am traveling with my 11 year old daughter, and we both felt completely safe and comfortable with them. My daughter is apprehensive of speaking to new people, but they all met her with kindness and friendliness that made her open up. We both loved learning some of the history of the place, which is extremely well maintained, the staff all seemed genuinely excited to share the information. I can not say enough good things about the Phoenix! They are all Rockstars Thank you to you and all your staff for your hospitality.
Mochadbo
August 2024
We loved the Vibe and the old motel/Hotel setting! It was very clean and thr pool temp was great after a long day of walking! The Best was Robert at the front desk! So friendly and helpful. We lost a blanket and he stayed after work and went through all the sheets himself to look for us! He was so kind and went way beyond what any manager would do! Everyone there was friendly and we are looking forward to going back.
Sherry
August 2024
Always a pleasure to stay at the Phoenix! We love how friendly the staff are, and the overall vibe of the hotel. It's got a great pool that they keep heated. The rooms are clean and modern and the beds are comfortable.
Olivia
November 2023
This Hotel was the highlight-stay-over of our road trip - beautiful hidden gem in the more suburban area of San Francisco - incredible friendly staff. The hotel Manager Orlando took really good care of us! The hotel is situated in the area of SF where you find more homeless people. We always felt safe and we actually loved the edge, its part of the suburban experience and made the place even more special. Great courtyard with regular DJ's and parties in a super relaxt vibe. This is from now on 'our place to stay' whenever in SF!
Erik
October 2023
My friend and I thought the beds were some of the most comfortable we've ever slept in at a hotel. The heated pool was fantastic and I was the only one in it since it was "winter" there. The staff are all friendly and helpful. The parking lot is easily accessible and a great price.
Debra
February 2023
One of my favorite little hotels anywhere -- a total oasis in downtown SF. Amazingly convenient for getting around the city via BART or bus or cab. Incredibly comfy bed.
Jonathan
February 2025
The Phoenix Hotel is a beautiful hotel ran by kind people! I love the customer service and vibe of this hotel. it is also perfect for social media posts.
Kaylahni
April 2023
A fun place: old-school motel fixed up nicely in a hipster kinda way :) Kids loved the pool -- the courtyard is as cool and inviting a place to sit as it looks in the photos.
Robert
November 2022
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